Shipping Policy

At PHOFAY, we want your beauty essentials to reach you safely, quickly, and without unnecessary hassle.

Shipping Destination

We currently ship PHOFAY products to customers across the United States.

Processing Time

Orders are processed as quickly as possible.

• Some orders may be shipped the same day.

• Processing times can vary depending on order volume and product availability.

• You will receive tracking information once your order has been shipped.

Delivery Time

For orders shipped within the United States, the estimated delivery time is:

3–7 business days

Delivery times are estimates and may vary due to carrier delays, weather, holidays, or circumstances outside PHOFAY's control.

Shipping Cost

Shipping costs are calculated according to the shipping method available for your order.

For eligible products, the current standard shipping cost is approximately $5.21.

Order Tracking

Once your order has been shipped, PHOFAY will provide tracking information when available. You can use the tracking number to follow your package's progress.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery window, please contact us with your order number. We'll help you check the status of your shipment.

Please allow a little additional time during major holidays, sales events, or periods of unusually high order volume.

Incorrect Shipping Information

Please make sure your shipping address is correct before completing your purchase. PHOFAY is not responsible for delays or additional shipping costs caused by an incorrect or incomplete address provided at checkout.

Contact Us

If you have any questions about shipping or your order, please contact the PHOFAY support team through the contact information provided on our website.

PHOFAY Beauty, made for you.